All the basics

Overview

A guide that will explain and review all the basics such as first aid, functions and call/incident handling

Introduction

Hello with all you dispatchers. I’m glad if you can find this guide to use and make the most of it.

In this guide, I will explain basic first aid and handling of 112 calls, as well as a basic review of the game, which will include explicit reviews of game features.

You may want to browse through the guide and find the heading you may need to find help or knowledge from.

If you speak a language other than English, you can always use Google Translate to help

The basic game functions

Booting the game
When you start the game up, you get three options:

• Continue
• Career
• Free Game

These three options can take you to different locations around the game based on your last game:

• Opens the gameplay you last played.
• Opens a menu of gameplays specially made for experience.
• Opens a menu where you can start another game no matter where you want to start it.

Before the course starts
Before the course starts, a menu opens, where you have an overview of three things: resources, squads and shops. Inside each category, you can create your own targeted team, which has mixed skills. Later in the game, you will be very dependent on how you have chosen to build your strength with transport, people and extra equipment.

The first time you have to play a course, you have usually already received some extra manpower and some equipment that you can use limitedly. In addition to this, an emergency response force will already be set up, consisting of firefighters, rescuers and police.

Resources
Inside this category, you can see all your unused resources. I.e. transport options, crew and equipment. Note! In the category, there is only unused equipment. You can, therefore, make use of them by dragging the resources in the middle. To get resources into this category, you need to buy them.

Transport
To assign a new transport option to your strength, first press “NEW TEAM” which is in the center of the screen. After you click the button, a new space will be created in the center of the screen. You can, therefore, flip-down where you want to see a space where there is nothing in.

Crew
Once you have assigned a new vehicle to your force, the crew must also be assigned. Each vehicle has a limited number of seats and only crews dedicated to the vehicle can be allocated; policemen cannot be assigned to band cars. You can assign personnel by dragging it over from Resources and down to space where there is nothing in.

Equipment
Equipment is a privilege that is not necessary to assign to start a course. However, it needs to be assigned if it is to be a well-functioning force. It’s only some equipment that you can assign to any crew, i.e. any equipment that you can assign to any crew. for example, the firefighters cannot carry a gun. Each man can have room for two pieces of equipment. You can assign equipment by dragging it down from Resources and leading it to the missing space.

Squads
Squads are the middle category. It’s all your strengths that are there. For a more informative explanation, please read the category “Resources”.

Shops
Shops are the category that is furthest to the right. That’s where you can buy all your resources. You can see the price of the product you want to buy by looking at the right of it. To get more information about the thing you want to buy, you can hover your mouse over the picture, where on the thing you want to buy is.

When you purchase a resource, it is automatically transferred to the Resources category. Read the above category “Resources” for a more informative text.

Game time
Inside a game; so, a course, you can see a city from above. Besides the city, there are two plates at the bottom where all upcoming calls and incidents can be seen.

When a new event/event arrives, a red hexagon pops up with an exclamation point in it.

When a new call arrives, a green circle pops up with a headset and an exclamation point.

Time
At the top of the screen, a circle can be seen as well as some speed symbols. The circle shows how much time is left of your guard. The more white the circle becomes, the closer you are to finishing your guard.

Events and calls in progress
Ongoing events and calls can be seen down the right side of the screen, there is a red button stating “INCIDENT”. When you click the button, a small table comes up where you can see all events and calls and how long they’ve been going. If it takes too long for a team to arrive, the task disappears and you will receive minus.

Preparedness
You can see all your readiness if you click the red button on the right side of the screen that says “UNITS”. When you click the button, a small table comes up where you can see all your preparedness and placed crew and equipment, in addition to this you can see the status of the vehicles.

Customized Help
When a new event occurs, it is marked in the city with a specific color and symbol. The selection shows the types of preparedness to be assigned to the event.

Selections may also occur in which there are multiple colors and mixed symbols. At these events, several crews must be sent to the event.

• The grey symbols symbolize all the pre-hospital.
• The blue symbols symbolize the police and law enforcement.
• The red symbols symbolize all firefighters.
• The green symbols with a headset in symbolize calls
• The green symbols symbolize national strength.

Limited space
Police and ambulances etc. have a limited number of places for individuals. You can see all the seats above the specific vehicle. It is marked with a square. The square will turn white if space is filled.

For the vehicles to empty their seats, they must reach a station. The police must go to a police station and the ambulances go to hospitals. These stations are marked on the map by pressing spaces.

Positioning your strengths
You can move your strengths by left-clicking a vehicle and then right-clicking a location on the map where you’d like to place your strength. To send a force to an event, left-click the force, and then right-click a selected event on the map.

After a course
After you complete a course, a menu appears that fills the entire screen. In the menu, you can see all the then events and calls that your force has received. You can also click on a scenario and receive more information about any changes you might want. improvements and other information.

On the right side of the menu, you can see all your statistics and financial information.

Statistics
At the top, how many events and calls you’ve resolved will be written. It says in more detail information, which includes, among other things, the following: how many people have been put in prison.

Financial information
At the bottom, you can see how all your money has been spent. You can also includeyour income and your total profit.

To return to your strength, press “BACK” up in the left corner.

Basic first aid

Ribcage
The rib cage has vital organs such as the heart and lungs. They must be always prioritized, as complications with these organs can cost death. Therefore, quick help should always be sent out if there are symptoms of problems with the heart or lungs. Symptoms here can be coughing, pain when breathing, cold sweats, shortness of breath and pain in the chest or arms.

Handling and treatment
Before help has arrived, ask the person to breathe calmly and controlled. You may want to ask the person to sit up as it will make the space for the lungs better. If possible, the person should sit down to reduce the pressure on the heart.

The stomach
The stomach is full of organs. Large blows etc. can, therefore, lead to excessive internal bleeding. But since there are so many organs in the stomach, you must be able to assess how extreme it is. So, in the case of great pain, help may be needed from an ambulance. Other symptoms can also occur in the form of excessive vomiting and nausea. If the person has ingested something that could be toxic, an ambulance must be sent.

Handling and treatment
It is very difficult to treat internal problems in the stomach without equipment and knowledge. Therefore, ask the person to lie down unless problems with breathing after the person has settled, the person must raise their legs above the heart. Do not consume food or drink until proper help arrives.

Hypothermia
Cooling of the body can be life-threatening; people should therefore always try to maintain normal body temperature. You can, therefore, ask the person to take on extra clothes or make use of a blanket. Hot drinks can also work.

Trauma
Trauma is injuries by, for example, a car crash. As trauma covers problems with the whole body, action must be taken from a few points. If there are serious symptoms such as loss of consciousness, paleness, shortness of breath, chest tightness, extreme pain, missing sensations in e.g. arms, contact the ambulance immediately.

Handling and treatment
Stop bleeding with pressure and bandages, always steady the neck and avoid movements, keep in touch with the person and monitor the person’s condition closely.

Head, neck and back
In the event of falls, major accidents, blows or jerks, major head, neck and back injuries may be caused. Symptoms of injuries can be seen in the form of decreased consciousness, paralysis, nausea and confusion. Avoiding the movement of the neck or back should always be a priority.

Handling and treatment
Avoid movement of the neck or back and keep in contact with the person. Only if life-threatening things occur, such as cardiac arrest or lack of breathing, should the person be moved, however, it must still be controlled and safe as possible.

Cardiac lung rescue
In the absence of unstable breathing or heart rate, a heart massage must be initiated. This is done by two blows followed by 30 pressures in the middle of the chest. This is done until the person wakes up or better help arrives. If the person is getting normal weather roughing but is still not conscious, the person should be in the recovery position.

ABC principle
The ABC principle is an algorithm that should help provide for a stable patient.

• Airways
• Breathing
• Circulation

First, check the free airways (A) after checking after breathing (B) and check if the circulation is okay (C).

Three main points of first aid
The three main points of first aid are very important for maintaining a stable level of damage.

• Create security
• Give first aid
• Call for help

First, the place of damage must be secured, i.e. the site of the accident must be protected. that if there is a fire in a building, a person should come out immediately and not try to pick up others. After that, first aid must be given. It is given on the ABC basis. Once that’s done, help needs to be called. It can be done by shouting at others or calling 112.

Call handling

An upcoming call
When you receive a call, it can be seen in the middle of the bottom of the screen. A green circle and a series of bib tones appear. To answer the call, click the circle. Once you have answered a call, the answer will automatically be answered immediately “911 what’s your emergency?”. You may want to use a headset to make it more realistic.

Note! Always remember to answer properly and don’t be flippant or condescending.

Answering a call
When the automatic answer occurs, you’ll be told what’s happening to the caller. Be careful to listen to the person but also the background; is there noise? Are there shots? Once you’ve been told what happened, first ask for the address. After the address is available, find it on the map.

Depending on the situation, secure the site of the damage and find out what forces are needed. Once you’ve figured it out, immediately start sending your forces toward the call.

Customize help
If you’re told that someone’s shooting at each other, it’s probably not smart to send a police bike. You must choose which force to go to the site of the damage first.

Get an overview
Now it is important to find an overview of the site of the damage, i.e. an overview of the site of the damage. how many people were injured? Does anyone have guns? Once you have found a good overview, you need to assess how to give first aid.

It’s always a good thing to start by talking the characters calmly.

Help over the phone
Give instructions over the phone that can determine the fate of the situation. If there is a fire, consider how big the fire is and whether the person can extinguish it himself. It was just one example so use all your knowledge to help with.

Unusual calls
Unusual calls may occur, such as calls that you would have to make. deaf or mute people, telephone calls, etc. Always remember to create an overview, consider whether it is a prank call and how you should be able to communicate with disabled people.

Note! It is a criminal offence to make prank calls, so you can choose to send a patrol to the site and give a fine to the caller.

Complete a call
After you have received all the important information and you have assessed the site of the damage and sent help, you need to complete a call. If it was a call where no help was needed, click a button at the bottom of the menu called “IGNORE”. If it’s a call to send help, just shut down the menu and wait until your forces complete their tasks.

Handling incidents/events

An upcoming event
You can see an upcoming event at the bottom of the screen. A red hexagon will pop in with an exclamation point. The location is where the incident happened.

For a better understanding read “The game’s base features”.

To answer an event
After you locate an event, start by viewing the symbol and colour of the selection. After you’ve seen it, if you click the selection, read the informative text that’s on the menu.

It is very important to receive all the information that you can get. This will include: Ensure that your strengths will work better.

For a better understanding read “Basic game functions” and “Call Handling”.

Report
Once the first of your forces have arrived at an event, you’ll get more information. To find the information, click the selection of the event and read the report that will be made available.

Development of the event
You can follow the progress of the event by clicking the selection on the map. Once you’ve done that, you can hover your mouse over the images that are in the menu of the event.

Complete an event
After you have received all the important information and you have assessed the site of the damage and sent help based on the text and symbols provided, you must complete an event. If it was an event where no help was needed, click a button at the bottom of the menu called “IGNORE”. If this is an event where help needs to be sent, just shut down the menu and wait until your forces have completed their tasks.

Big events and disasters

What is a big event?
A big event is defined here, such as a day. it can be repeated bomb threats or explosions, it can also be a concert or a demonstration.

Occurrence
Big events can occur very suddenly and unexpectedly. Sometimes these can be agreed events. For example, it may be a big demonstration or concert that has been planned.

What is a disaster?
A disaster here is defined as a deadly, unexpected event. Here, examples can be extremely bad weather conditions, huge fires, terrorist attacks or other natural disasters, etc.

Occurrence
In many cases, disasters come unexpectedly and suddenly. For example, if it is something that has been expected, it may be a good thing that the European Union is not a good place to do so. For example, metrologists who have predicted hurricanes, blizzards, tornadoes, etc. Major events can also turn into a disaster.

Dealing with major events or disasters
Start by bringing people to safety and find out the seriousness and location of the situation. After that, all the basics must be disclosed, it can be things such as the number of injured, perpetrators, weapons, etc.. Send out the correct number of emergency vehicles to help end the situation as best as possible.

You may want to use this list.

• Ensure security for everyone on site.
• Take control of the situation – not just through the phone.
• Actively observe the situation and trade from here.

Remember! Always prioritize security for all individuals.

Here you may want to read the above “Handling incidents/events”, “Call Handling” and “Basic first aid”.

Extra

Feedback
If you have feedback in the form of findings of errors or questions, you can always contact me.

It can be helpful to react to the guide with either an upturned thumb or a downward-facing thumb.

Contact
To contact me please write in the comment box or write a private message to me. I will always try to answer you as quickly as possible, but there can always be factors that make it take longer.

Sources
Den præhospitale Patient[munksgaard.dk], ♥♥♥♥♥♥♥♥♥♥♥♥ 1[♥♥♥♥♥♥♥♥♥♥♥♥.munksgaard.dk], ♥♥♥♥♥♥♥♥♥♥♥♥ 2[♥♥♥♥♥♥♥♥♥♥♥♥.munksgaard.dk],
PHTLS NINTH EDITION[www.saxo.com].